Blog topic
Notes from building software and AI for home healthcare agencies: scheduling, EVV and compliance, billing, caregiver matching and patient communication.
Scheduling, caregiver matching, EVV, billing and communication should be one connected record. Here’s what I’d want every agency to check before signing a software contract.
AI helps home healthcare agencies most with the communication and admin work around care, and least where clinical judgment and trust are involved. Here’s my honest map.
Missed calls and after-hours inquiries cost home healthcare agencies more than most realize. Here’s how I designed an AI receptionist around the agency’s process, connected it to their tools, and kept care decisions with people.
