Blog
Practical writing on AI and automation, home healthcare software, websites, SEO, branding and tangible tech. What I’ve built, what worked, and what I’d do differently.
22 posts, newest first
Most agency sites don’t need a rebuild to take HIPAA seriously. They need the right forms behind a BAA, trackers kept off intake pages, and clear rules for what the chat bubble is allowed to ask.
Read the postThree quotes, three wildly different numbers. Here is how I would budget a home health agency website in 2026: the build tiers, the ongoing costs people forget, and the red flags I look for in a quote.
Your on-call phone shouldn’t burn out your best coordinator. Here is how I compare staff rotations, medical answering services and AI voice agents for home care calls after 5 p.m., including what must always reach a human.
Most Texas EVV denials come from a handful of fixable habits. Here is how the 2026 rules actually work, from HHAeXchange and the TMHP Aggregator to claims matching, usage scores and the end of grace periods.
Your EMR is built to run care. A CRM is built to win and keep referral relationships. Here is how I decide whether an agency's EMR intake is enough, or whether it is time for a home health CRM.
Planning a redesign? This is the checklist I work from for home care and home health agency websites: twelve must-haves, from referral-partner pages to Core Web Vitals, grouped so you can tick them off.
Website quotes around Dallas can range from a few hundred dollars to tens of thousands. Here is what each tier typically buys in 2026, how Texas sales tax applies, and how I would compare proposals side by side.
I moved this site from WordPress to Next.js. Here’s exactly how I protected its search visibility: every indexed URL inventoried, kept or permanently redirected, and every SEO signal rebuilt.
Scheduling, caregiver matching, EVV, billing and communication should be one connected record. Here’s what I’d want every agency to check before signing a software contract.
AI helps home healthcare agencies most with the communication and admin work around care, and least where clinical judgment and trust are involved. Here’s my honest map.
Missed calls and after-hours inquiries cost home healthcare agencies more than most realize. Here’s how I designed an AI receptionist around the agency’s process, connected it to their tools, and kept care decisions with people.
Missed calls quietly cost small businesses real clients. Here’s what an AI receptionist actually does, where it performs best, and the misconceptions that keep owners from using one.
Most small businesses are rushing into AI before they have systems worth automating. Here are four signs you’re not ready yet, and what to fix first so AI actually pays off.
The best first automations are boring: lead follow-up, reminders, invoicing, onboarding. Here’s how I pick where to start, and what I tell clients to leave alone.
Should you buy a CRM or build your own? Here’s how I help businesses weigh off-the-shelf against custom, when a custom CRM earns its keep, and the middle path most people miss.
I build on all four, so I don’t have a favorite to sell. Here’s how I decide between Next.js, WordPress, Webflow and Framer, and the trade-offs I explain before every project.
LCP, INP and CLS decoded for business owners: what each metric means, the thresholds that count, how to check your own site, and the fixes that usually matter most.
The technical SEO checklist I run on every small business website, from Search Console and robots.txt to canonicals, structured data and Google Business Profile. No agency retainer required.
Arduino is still one of the best ways for designers to prototype interactive, connected objects. Here’s the practical field guide I wish I’d had when I started building sensor-driven work.
Tangible technology is felt, not watched. Here’s what building Huggables for my MFA thesis, Tangible Tomorrow, taught me about designing warmth, touch and presence into objects.
A logo is a signature; a brand identity system is the whole handwriting. Here’s the step-by-step process I use to build brands that stay consistent from favicon to billboard.
Most print and packaging mistakes aren’t creative, they’re production mistakes. Here’s what growing up around my family’s printing press in Lahore taught me about designing for ink, paper and dielines.
